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Terms of Service

Last updated: March 2026

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("Customer", "you", "your") and ScanChain ("Company", "we", "us", "our") governing your access to and use of the ScanChain platform, including all related websites, APIs, tools, and services (collectively, the "Service") available at scanchain.io.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" and "your" will refer to that entity.

If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

ScanChain is a software-as-a-service (SaaS) platform that provides blockchain address monitoring, transaction tracking, and investigation tools. The Service may include, but is not limited to:

  • Real-time and scheduled monitoring of blockchain addresses and transactions.
  • Investigation and analysis tools for blockchain activity.
  • Alerts and notifications related to monitored addresses.
  • Reporting and data export features.
  • API access for programmatic integration.

The Service is provided for informational and analytical purposes only. ScanChain does not provide financial, legal, tax, or investment advice. You acknowledge that blockchain data analysis involves inherent uncertainties, and we do not guarantee the accuracy, completeness, or timeliness of any information provided through the Service.

3. Account Registration and Security

  • You must provide accurate, current, and complete information during the registration process and keep your account information up to date.
  • You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • You must notify us immediately at our contact page if you become aware of any unauthorized use of your account or any other breach of security.
  • You may not share, transfer, or sell access to your account to any third party without our prior written consent.
  • We reserve the right to suspend or terminate any account that we reasonably believe has been compromised or is being used in violation of these Terms.

4. Subscription Plans, Billing, and Payment

4.1 Subscription Plans

The Service is offered under various subscription tiers, which may include a free tier with limited functionality and paid tiers with additional features and capacity. Details of current plans and pricing are available on our website.

4.2 Billing and Renewal

  • Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan selected).
  • Subscriptions automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.
  • We reserve the right to change subscription pricing upon reasonable notice. Price changes will take effect at the start of your next billing cycle following the notice.

4.3 Payment

  • All fees are stated in U.S. dollars unless otherwise indicated and are exclusive of applicable taxes.
  • You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities in connection with your use of the Service.
  • Payment must be made via an accepted payment method. You authorize us to charge your designated payment method for all fees incurred.

4.4 Refunds and Cancellation

  • Payments are non-refundable except where required by applicable law.
  • You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that time.
  • No prorated refunds will be issued for partial billing periods.

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Service in any way that violates any applicable federal, state, local, or international law or regulation.
  • Use the Service to facilitate money laundering, terrorist financing, fraud, or any other illegal activity.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the servers on which the Service is hosted, or any server, computer, or database connected to the Service.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service.
  • Use any robot, spider, scraper, or other automated means to access the Service without our prior written permission, except through our published API in accordance with its documentation and rate limits.
  • Resell, sublicense, or redistribute the Service or any data obtained through the Service without our prior written consent.
  • Use the Service to build a competitive product or service, or copy any features, functions, or graphics of the Service.
  • Circumvent or attempt to circumvent any usage limits, access controls, or security measures of the Service.
  • Introduce any viruses, trojan horses, worms, or other material that is malicious or technologically harmful.
  • Harass, abuse, or harm another person or entity through the use of the Service.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to all software, code, designs, text, graphics, logos, icons, images, and the selection and arrangement thereof) are owned by ScanChain, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business or personal purposes during the term of your subscription.

6.3 Your Data

You retain all rights to the data you submit to the Service ("Customer Data"). By using the Service, you grant us a limited license to use, process, and store your Customer Data solely as necessary to provide and improve the Service. We will not sell, share, or use your Customer Data for purposes unrelated to the Service without your consent.

7. API Terms

If your subscription includes API access, the following additional terms apply:

  • API access is subject to the rate limits and usage quotas specified in your subscription plan and our API documentation.
  • You must not exceed the rate limits or attempt to circumvent them.
  • We may suspend or throttle your API access if we determine that your usage threatens the stability or performance of the Service for other users.
  • API keys are confidential. You are responsible for securing your API keys and must not share them publicly or with unauthorized parties.
  • We reserve the right to modify or deprecate API endpoints with reasonable notice.

8. Service Availability and Support

8.1 Availability

We use commercially reasonable efforts to make the Service available on a continuous basis. However, the Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control. We do not guarantee any specific level of uptime unless a separate Service Level Agreement (SLA) has been executed.

8.2 Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will use reasonable efforts to notify you of material changes that may adversely affect your use of the Service.

8.3 Support

Support is provided in accordance with your subscription plan. Details regarding support channels, response times, and scope are available on our website.

9. Data Privacy and Security

Our collection and use of personal data in connection with the Service is described in our Privacy Policy. We implement commercially reasonable technical and organizational security measures designed to protect Customer Data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Confidentiality

Each party agrees that all information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information") will be kept confidential and will not be disclosed to third parties except as necessary to fulfill obligations under these Terms. This obligation does not apply to information that is publicly available, independently developed, or rightfully received from a third party without restriction.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, OR COMPLETE;
  • THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS; OR
  • ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT BLOCKCHAIN DATA IS DERIVED FROM THIRD-PARTY NETWORKS AND THAT WE HAVE NO CONTROL OVER THE ACCURACY, AVAILABILITY, OR INTEGRITY OF SUCH DATA.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • IN NO EVENT SHALL SCANCHAIN, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO SCANCHAIN DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
  • THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless ScanChain and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service;
  • Your violation of these Terms;
  • Your violation of any applicable law or regulation;
  • Your violation of any rights of a third party; or
  • Any content or data you submit to the Service.

14. Termination

14.1 Termination by You

You may terminate your account at any time by cancelling your subscription and ceasing all use of the Service.

14.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if:

  • You breach any provision of these Terms;
  • We are required to do so by law;
  • We reasonably believe your use of the Service poses a security risk or may cause harm to other users or third parties; or
  • Your account has been inactive for an extended period as defined in our policies.

14.3 Effect of Termination

Upon termination, your right to access and use the Service will immediately cease. We may delete your Customer Data within a reasonable period after termination, unless retention is required by law. Sections of these Terms that by their nature should survive termination (including, without limitation, Sections 6, 11, 12, 13, and 16) will survive.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Service or by other means (such as email) at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated or registered, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If a dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or in the courts of competent jurisdiction where the Company is incorporated or registered, at the election of the claimant.

17. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy and any applicable subscription agreement, constitute the entire agreement between you and ScanChain regarding the Service and supersede all prior agreements and understandings.
  • Severability: If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
  • Force Majeure: We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, power outages, internet disruptions, or government actions.
  • No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.

18. Contact Information

If you have any questions about these Terms, please contact us at our contact page.